Breastmilk Jewelry Frequently Asked Questions
I offer a limited warranty on all my jewelry that no other Breast Milk Jewelry Artisan does. If anything is to happen to your breast milk stone within the first 3 months from purchase, I will replace that stone free of charge! That’s how confident I am that you will love what I create for you. I strive to give every customer the best customer service experience possible.
You may purchase a gift certificate that will be mailed to you or an e-gift card on my Shop page. They have no expiration date and can be used on any merchandise including custom orders.
Jewelry keepsakes that are transformed from your very own breast milk. The milk is sterilized, preserved, and mixed in a resin material that is then made into a stone to be placed into your jewelry setting of choice.
Please be advised returns are not accepted due to every piece being custom made with your very own inclusions. If there are any problems, please don’t hesitate to reach out to me so we can address any issues.
Due to the nature of keepsake jewelry, refunds & returns will not be given.
ALL SALES ARE FINAL
After you place your order, you will receive an invoice receipt followed by an email sent with detailed shipping instructions. I always make it a top priority to keep my customers satisfied and informed by keeping them updated through the jewelry making process. I will let you know when I receive your milk, when it’s shipped, and the estimated arrival.
If you are wanting to cancel an order, a 20% restocking & processing fee will occur. Please be advised.. you will not be refunded the full amount.
If you prefer everyday wear, I would suggest a necklace or earrings option. Breast milk jewelry is a delicate treasure, and should be treated with care. Long exposure to heat & moist environments can cause damage to your keepsake stone.
Hairsprays, lotions, and makeup chemicals can all cause potential harm to your delicate stone and should be applied before putting on any breast milk jewelry. Keep away from direct sunlight and store in a cool, dry area away from the sun & heat when not in use.
Your breast milk will be encased in a resin blend that contains a UV Stabilizer that prevents your stone from discoloring. All resin tends to yellow over time, but with proper care, your jewelry piece can be looking its best for years to come. Our preservation process includes all organic, non toxic chemicals that help to prevent your breast milk from turning yellow or ever becoming moldy. All aftercare instructions should be followed in order to keep your breast milk jewelry looking its best for years to come!
All of my jewelry settings are made from Sterling Silver and Solid Gold. They will not turn your skin green once wet, but the resin material used for your keepsake stone is not waterproof. Therefore, please remove prior to handwashing, showering, swimming, & even washing the dishes. Water & moist environments can cause damage to your keepsake stone. Overtime, not following the after care instructions can potentially cause your breastmilk stone to yellow. After care is crucial in maintaining the life of your jewelry! All customers are sent an after care instruction card with every purchase.
No refunds or replacements will be issued if your setting or inclusion piece yellows or fails due to improper care of your jewelry.